Terms of service
Effective Date: June 7, 2025
Welcome to House Finch (“we,” “our,” or “us”). By using our website www.housefinch.com (“Site”) and services, including purchasing products, creating an account, or accessing any content, you (“you,” “your,” or “buyer”) agree to the following Terms and Conditions. Please read them carefully.
-
Use of www.housefinch.com
By accessing or using this Site, you confirm that:
-
You are at least 18 years old or have the consent of a parent/guardian.
-
You will use the Site only for lawful purposes.
-
All information you provide is accurate, current, and complete.
-
Online Store Terms
We sell products directly through our online store hosted on Shopify. By placing an order, you agree to provide accurate billing and shipping information. We reserve the right to cancel or refuse any order at our sole discretion.
-
Account Information
To use certain features of our Site, you may be required to register for an account. You are responsible for:
-
Maintaining the confidentiality of your login credentials.
-
All activities that occur under your account.
We reserve the right to terminate or suspend any account at our discretion.
-
Account Information
All transactions are processed through Shopify Payments or third-party payment providers. We do not store credit card information on our servers. Shopify securely handles and encrypts all sensitive payment data.
For more information, please review Shopify’s Terms of Service and Privacy Policy:
-
Shopify Terms: https://www.shopify.com/legal/terms
-
Shopify Privacy: https://www.shopify.com/legal/privacy
-
Pricing and Availability
Prices are listed in USD and are subject to change without notice. Product availability is not guaranteed and may be limited or discontinued at any time.
-
Final Sale and “As-Is” Condition
All items are considered final sale and are sold in "as-is" condition. We do not accept returns, refunds, or exchanges for any reason. By completing a purchase, you acknowledge and agree to these terms.
-
Local Pickup and No-Show Policy
By selecting local pickup at checkout, the buyer agrees to coordinate a pickup time with House Finch. If the buyer fails to respond to House Finch’s initial attempt to coordinate pickup within 10 business days, House Finch reserves the right to:
-
Cancel the sale, and
-
Charge a $50.00 no-show fee to the credit card on file.
This fee is non-refundable and covers administrative and storage costs associated with unclaimed items.
-
Item Descriptions and Buyer Responsibility
We make every effort to authenticate and accurately describe the items listed on our Site. Each item will include detailed descriptions and photographs to the best of our ability. However, it is the responsibility of the buyer to review all item details and ask any questions prior to making a purchase. We are always happy to send more photos or videos. All sales are final, and we are not responsible for any misunderstandings resulting from unasked questions or assumptions.
-
Bidding is Binding
By placing a bid on any item listed on this website, the buyer acknowledges and agrees that:
-
All bids are final and legally binding.
-
If the buyer places the winning bid at the close of the auction, the buyer enters into a binding contract to purchase the item at the final bid amount plus any applicable taxes, fees, or shipping charges.
-
Failure to complete the purchase may result in account suspension, cancellation of future bidding privileges, and/or legal action.
-
The buyer is responsible for reading and understanding the full item description and any additional terms before placing a bid.
Please do not place a bid unless you are prepared to complete the purchase.
-
Intellectual Property
All content on this Site—including text, images, logos, and designs—is the property of HouseFinch.com, Inc. d/b/a House Finch or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, copy, or exploit any portion of the Site without express written permission.
-
Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the content or practices of any linked website.
-
Limitation of Liability
To the fullest extent permitted by law, www.housefinch.com is not liable for any indirect, incidental, or consequential damages that may arise from using our Site or products.
-
Privacy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
-
Changes to These Terms
We may update these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the Site signifies your acceptance of the updated Terms.
-
Contact Information
If you have any questions about these Terms, please contact us at:
Email: emily@housefinch.com
Mailing Address: 539 W Commerce Street #1669, Dallas TX 75208